Wall-Mounted Heat Pump and Air Conditioner Cleaning

In the Ottawa and Gatineau area

Your wall-mounted heat pump or air conditioner is an essential ally in keeping your home or workplace comfortable all year long. However, few people realize that a poorly maintained unit can consume up to 25% more energy, lose efficiency, and even spread bacteria or mold through the air.

At ClimPure, we offer a complete, professional cleaning service for wall-mounted heat pumps and air conditioners. With more than 5,000 satisfied clients across the Outaouais region, we have built our reputation on quality, transparency, and a meticulous approach that guarantees cleaner air and longer-lasting equipment.

Get a Quote

Fill out the form and we will contact you as soon as possible.

Why Regular Cleaning Is So Important

Health and Air Quality

The filters, coils, and internal ducts accumulate dust, pollen, spores, and bacteria. Without maintenance, this leads to :

  • Poor indoor air quality
  • Allergies, respiratory problems, irritations
  • Mold growth and unpleasant odors
Performance and Energy Savings

A dirty unit has to work harder to cool or heat. As a result:

  • Higher electricity bills
  • Reduced efficiency
  • Premature wear of the motor and components
Durability and Peace of Mind

Regular maintenance prevents costly breakdowns and extends the lifespan of the unit. At ClimPure, our services include a complete final inspection to ensure everything is working perfectly.

Our Heat Pump and Air Conditioner Cleaning Process

1. System Inspection

  • Checking the overall condition of the unit.
  • Identifying critical areas (filters, drain, coils).
2. Unit Disassembly

  • Removing panels to access all internal components.
  • Preparing the unit for meticulous cleaning.
3. Air Filter Cleaning

  • Removing clogged filters.
  • Washing with soapy water and drying completely.
4. Evaporator Cleaning

  • Dusting and degreasing the coils.
  • Preventing mold and allergen buildup.
5. Drainage System Cleaning

  • Checking the condensation drain tube.
  • Clearing blockages to prevent water leaks and odors.
6. Condenser Cleaning

  • Removing debris and dust from the outdoor unit.
  • Improving airflow.
7. Final Inspection and Testing

  • Verifying proper operation in heating and cooling modes.
  • Reviewing results with the client.

Wall-Mounted Units: Specialized Care for Lasting Performance

Whether your unit is a wall-mounted heat pump or a wall-mounted air conditioner, it is exposed to dust, humidity, and sometimes even grease (in open kitchens). Without regular maintenance, it can quickly lose efficiency and harm the quality of your conditioned air. At ClimPure, we tailor our work to each unit type for precise cleaning without damaging sensitive components.

What Makes ClimPure Different

Choosing ClimPure means enjoying unique guarantees and benefits:

    • IAQCert Certification: experts in indoor air quality.

 

    • 6-Month Guarantee: if another cleaning is required, we return free of charge.

 

    • Certified HVAC Technicians: comprehensive expertise in heating, ventilation, and air conditioning.

 

    • Specialized Cameras: photos/videos available on request to prove cleaning quality.

 

    • Over 5,000 satisfied clients in the Outaouais.

 

    • No hidden fees: clear estimates and transparent pricing.

 

  • Responsive customer service: response guaranteed within 15 minutes.

The Risks of a Neglected System

A clogged or dirty air conditioner or heat pump can cause several problems:

    • Water leaks caused by a blocked drain.

 

    • Excessive noise due to dust buildup on the fan.

 

    • Contaminated air circulating in the home.

 

    • Higher energy consumption, increasing your bills.

 

  • Premature breakdowns requiring costly repairs.

With ClimPure maintenance, you avoid these issues and ensure a high-performing unit all year long.

Why Include Heat Pump Cleaning in Your Annual Maintenance Routine

Cleaning the wall-mounted heat pump or air conditioner is often overlooked when thinking about home ventilation. Yet these units play a central role in air distribution. By including them in your annual maintenance routine (along with your ducts and air exchanger), you ensure a clean, efficient ventilation system that reduces allergies, energy waste, and costly breakdowns.

Heat Pump Maintenance: What You Can Do Between Professional Visits

Between professional cleanings, you can take a few simple steps to preserve the performance of your wall-mounted heat pump or air conditioner. Clean the surface filters regularly, make sure the outdoor unit is clear (no leaves or debris), and listen for unusual noises. Quality heat pump cleaning starts with good maintenance between visits.

When Should You Clean Your Heat Pump

We recommend a full service at least once a year, ideally in spring or fall.

Signs that cleaning is needed:

  • Unpleasant odors when the unit is running.
  • Reduced heating/cooling power.
  • Unusual noise during operation.
  • Visible dust buildup on filters or coils.

Air Exchanger and Heat Pump: A Duo That Works Better Together

For truly optimal air quality, it is recommended to clean your air exchanger and wall-mounted heat pump at the same time. While the exchanger renews stale air, the heat pump conditions it. If one is neglected, the entire system becomes less efficient. At ClimPure, we offer combined packages to service both pieces of equipment during the same visit.

Preventive Cleaning Services for Businesses and Buildings

ClimPure also offers preventive cleaning services for businesses, offices, and apartment buildings. In addition to servicing wall-mounted units, we can recommend maintenance and repair measures for more complex systems. This proactive approach helps reduce emergency calls, optimize operating costs, and maintain a healthy environment for occupants.
FAQ

Frequently Asked Questions

You can do surface-level maintenance yourself, such as cleaning the filters or the outdoor unit. However, a complete cleaning requires technical knowledge and specialized tools. Internal components (coils, blower, drain, fan) are delicate and can be damaged if handled carelessly. For deep maintenance and optimal performance, it is recommended to call a qualified technician.

The cost of a complete heat pump cleaning generally ranges from $150 to $300, depending on the type of unit (wall-mounted, central, or multi-zone) and its level of dirt buildup. Regular maintenance helps avoid costly repairs, extend the unit’s lifespan, and improve energy efficiency — a smart long-term investment.

A heat pump should be cleaned at least once a year, ideally in spring or fall, before peak use periods (heating or cooling). In dusty environments or homes with pets, more frequent maintenance may be needed. This regular cleaning ensures better air quality, stable performance, and lower energy consumption.

Several signs may indicate that cleaning is necessary:

  • Reduced airflow or heating/cooling power;
  • Unusual noises from the indoor or outdoor unit;
  • Presence of bad odors during operation;
  • Frost formation or excessive moisture on the unit;
  • Abnormal increase in your electricity bill.

If you notice one or more of these symptoms, it’s time to schedule a full cleaning.

To maintain the outdoor unit:

  1. Turn off the power before any work.
  2. Remove debris (leaves, branches, dust) around and inside the casing.
  3. Clean the condenser fins using low-pressure water or a soft brush.
  4. Check the clearance around the unit, leaving at least 60 cm (2 feet) free on all sides for proper airflow.

Avoid harsh chemicals or high-pressure water, as this can damage the fins.

The condensation drain evacuates water formed during operation. To clean it:

  1. Turn off the unit and locate the small plastic tube under the wall-mounted unit.
  2. Detach the tube carefully.
  3. Pour a small amount of warm water or white vinegar to dissolve dust or mold deposits.
  4. Gently vacuum or blow air through the tube to clear blockages.

A blocked drain can cause water leaks, so it’s advisable to check it every season.

Filters should be cleaned every 4 to 6 weeks, depending on usage and indoor air quality.
Here’s how:

  1. Open the front cover of the unit.
  2. Remove the filters carefully.
  3. Wash them with warm soapy water, then rinse thoroughly.
  4. Let them dry completely before putting them back.

Clean filters ensure healthier air, better energy efficiency, and reduced motor wear

Areas served

Find us across Ottawa and Gatineau

Québec

Ontario

Contact

Contact ClimPure Today

For cleaner air and higher-performing systems, trust ClimPure for your wall-mounted heat pump and air conditioner cleaning. Contact us today.